Institute: DFCC Bank
Vacancy: Contact Centre Representatives
Closing Date: 24 Oct 2022
Details:
You should Ideally
- Be 25 Years of Age
- Possess strong oral and written communication skills. Being trilingual will be a definite advantage.
- Possess excellent interpersonal skills
- Possess good problem-solving skills
- Be motivated to provide excellent customer service
You will be responsible for,
- Informing the Bank's products and services to existing and potential customers
- Cross-selling products and services over the phone to customers
- Listening to customer queries and handling them effectively
- Assisting in conducting surveys on customer satisfaction levels and resolving complaints.
How to Apply:
Please apply via https://dfccjobportal.peopleshr.com by filling out the online application form and submit same on or before 24 October 2022.
Senior Vice President (HR)
DFCC Bank PLC, 73/5 Galle Road,
Colombo 03.
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