DFCC Bank Job Vacancies 2022 - Trainee Call Center

 

Institution: DFCC Bank

Vacancy: Trainee Call Center - Malambe

Closing Date: 30 May 2022

Details:

    You should ideally;

•     Be below 23 years of age
•     Possess strong oral and written communication skills. Being trilingual will be a definite advantage.
•     Possess excellent interpersonal skills
•     Possess good problem-solving skills
•     Be motivated to provide excellent customer service
•     Be flexible with working hours and willing to work the night shifts

You will Be responsible for,

• Informing the Bank's products and services to existing and potential customers
• Cross-selling products and services over the phone to customers
• Listening to customer queries and handling them effectively
• Assisting in conducting surveys on customer satisfaction levels and resolving complaints

How to Apply:

Please apply via email by sending an updated CV or a DFCC Bank application form which could be downloaded from our website. Mention the post applied for in the subject line.

recruit@dfccbank.com