AIA Insurance Job Vacancies Sri Lanka 2022 - Officer/Junior Executive Call Center

 

Institution:     AIA Insurance Sri Lanka

Vacancy:         Officer/Junior Executive Call Center

Closing Date: 03 Apr 2022

Details: 

Job Accountabilities

• Answer inbound calls and provide accurate information to customers.
• Ensure to attend customer callbacks/ complaints/ negative feedback/ requests within the service standards.
• Promoting standing orders to customers.
• Collect new and updated existing contact information in the system after validating with the customer.
• Forward customer requests to relevant departments if and when necessary and follow up until it is completed.

Job Specifications

• A sound educational background with good A/L results
• Minimum 2 years experience in a call center, preferably in the insurance and banking sector.
• Excellent communication skills in both English and Sinhala Languages
• The ability to speak Tamil would be an added advantage
• Strong relationship management skills.

How to Apply: Send your CV to lke_vacancies@aia.com

Source: www.aialife.com.lk