Institution: HSBC Bank - Sri Lanka
Vacancy: Customer Solution Representative, Contact Centre - Part-Time
Details:
Job Role
- Provide an excellent customer experience to all our internal and external customers.
- Engage customers in the process of need discovery and recommend suitable HSBC products and services
- Meet agreed performance objectives and contribute effectively toward the team's performance
- Ensure compliance with HSBC group policies and procedures, including regulatory requirements
you should meet the following criteria
- Completion of GCE A/L examination
- Excellent communication skills, fluent in both spoken and written English.
- Good working knowledge of MS Office
- A Positive attitude and ability to handle pressure
- Prior experience in working directly with corporate customers will be an added advantage
How to apply:
Please email your CV to careers@hsbc.com.lk, including "Customer Solution Representative, Contact Center-Part Time " in the subject line.
www.hsbc.com/careers
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